Open source process automation and case management for companies
Flowable is a powerful workflow, process and case management platform that offers companies maximum flexibility and control when automating business processes. Flowable can be used to model, execute and monitor BPMN, CMMN and DMN-based processes. The platform is aimed at organizations that digitize complex, dynamic processes and require full transparency, scalability and integration capability.
What speaks for Flowable: your advantages at a glance
- Open Source & Enterprise-Ready: Modern, open architecture with Community and Enterprise Edition. No vendor dependency, full control.
- Standards-based: Support for BPMN 2.0 (processes), CMMN 1.1 (case management) and DMN 1.3 (decision logic).
- Flexible deployment models: operation on-premises, in the cloud or as a managed service.
- Low-code & pro-code: Intuitive modeling editor for specialist departments, full extensibility for developers (Java, REST, event-driven).
- Strong integration: APIs, event streams, connectors to third-party systems (e.g. SAP, Salesforce, MS365, databases).
- Scalability & performance: microservices architecture, horizontal scaling, high reliability.
- Transparency & compliance: process monitoring, audit trails, reporting and governance functions.
Technologies & architecture - the central components
- Flowable Work: Central platform for process, case and decision automation with graphical modeling editor, task management, monitoring and reporting.
- Flowable Design: Low-code modeling environment for BPMN, CMMN and DMN models.
- Flowable control: administration, deployment, multi-client capability, monitoring and governance.
- Flowable Engage: Integration of messaging (e.g. WhatsApp, MS Teams) into processes.
- APIs & extensibility: REST, Java, event streams, custom connectors.
- Cloud-native: containerization (Docker, Kubernetes), cloud and hybrid operation, CI/CD integration.
Areas of application & typical use cases
Flowable enables end-to-end digitalization of business processes – from classic customer onboarding to contract and service processes through to complex approval and release processes. Case management shows its strengths particularly in dynamic, case-based scenarios, for example in insurance or claims management, in the compliance environment or in customer service, where tasks need to be managed flexibly and adapted to the situation.
In addition, decision automation based on DMN rules ensures consistent, traceable decisions, for example for credit checks, approvals or rules and regulations. The seamless integration of ERP, CRM and DMS systems as well as databases, AI services and messaging channels also allows chatbots and communication services to be integrated directly into service and specialist processes.
This results in holistic automation solutions for sectors such as banking, insurance, industry, public administration, healthcare and telecommunications.