Advantages of using the Hyland Agent Builder
Relieving the burden on IT: specialist departments create and control AI agents independently
Intelligent automation: AI agents understand content and business context
Support for complex workflows by orchestrating multiple agents
Scalability: AI agents take on routine and specialized tasks on a large scale
Integration into existing systems and processes
Continuous improvement through feedback and target metrics
Cost control through flexible use of different LLM providers
Integration & areas of application
Repetitive, document-heavy tasks – such as in claims processes, onboarding or compliance checks – can be reliably automated. Intelligent content summaries, automatic routing and precise response suggestions speed up the processing of inquiries. Expert knowledge is retained in the long term and can be used in a scalable manner despite staff turnover or retirement. Rule-based and traceable agents also support compliance and auditing. Thanks to the low-code approach, automation solutions can be quickly adapted and easily expanded.
Technologies & Architecture
No-Code Agent Creation
Business users and subject matter experts create enterprise agents without programming
Human-in-the-loop
Integrated human control: decisions and validations are prepared and can be checked
Deep integration
Seamless connection with Hyland's Content Innovation Cloud, Automate and existing content management systems
Reusability
Agents are modular, can be used multiple times and can be combined
Content awareness
Agents work natively with company content and understand context
Security & Governance
Transfer of authorizations, compliance and security rules from the company
Process orientation
Agents automate end-to-end processes, analyze data and generate metadata
No-Code Agent Creation
Business users and subject matter experts create enterprise agents without programming
Human-in-the-loop
Integrated human control: decisions and validations are prepared and can be checked
Deep integration
Seamless connection with Hyland's Content Innovation Cloud, Automate and existing content management systems
Reusability
Agents are modular, can be used multiple times and can be combined
Content awareness
Agents work natively with company content and understand context
Security & Governance
Transfer of authorizations, compliance and security rules from the company
Process orientation
Agents automate end-to-end processes, analyze data and generate metadata