Advantages of using Hyland Knowledge Discovery
Searches all company content across repositories with a single query
Answers questions in natural language directly from the underlying documents
Provides comprehensible answers with sources and document viewer
Supports AI-supported research, decision-making and automation
Integrates seamlessly into existing content management systems (e.g. Alfresco, OnBase, Nuxeo, Perceptive Content)
Takes access rights and document security into account
Scalable for large data volumes and complex company landscapes
Integration & areas of application
Hyland Knowledge Discovery enables efficient research and answers to complex questions about contracts, guidelines, processes, product information and many other areas. By providing information quickly and accurately, the platform supports decision-making processes so that companies can react promptly and in a well-founded manner. It also enables automated responses to employee or customer queries, which significantly reduces the strain on resource capacities. It is used in various areas such as compliance, audit, HR, sales, service and research and development. In combination with functions such as Knowledge Enrichment and the Agent builder the solution offers an ideal complement for a holistic content intelligence.
Technologies & Architecture
Hyland Automate empowers different user groups with a modern, role-based platform:
Natural Language Query
Users ask questions in everyday language and receive precise, context-based answers directly from the content
AI-supported context analysis
The platform recognizes relationships, meanings and relevant passages in documents, guidelines, contracts, emails and more
Retrieval Augmented Generation (RAG)
Combination of semantic search and generative AI for well-founded, comprehensible answers
Source and document viewer
Each answer is linked to the original source, including a document preview
Secure integration
Consideration of user rights and document security, individual client environments
API and UI access
Use as a stand-alone application or embedded in existing systems
Natural Language Query
Users ask questions in everyday language and receive precise, context-based answers directly from the content
AI-supported context analysis
The platform recognizes relationships, meanings and relevant passages in documents, guidelines, contracts, emails and more
Retrieval Augmented Generation (RAG)
Combination of semantic search and generative AI for well-founded, comprehensible answers
Source and document viewer
Each answer is linked to the original source, including a document preview
Secure integration
Consideration of user rights and document security, individual client environments
API and UI access
Use as a stand-alone application or embedded in existing systems
Use cases for knowledge discovery
What are the notice periods in contract X?
What is the current privacy policy?
What treatment recommendations are there for diagnosis Y?
What steps are included in the onboarding process?
Which product variants are approved for Market Z?
Implement knowledge discovery with it-novum
We integrate AI components into existing process and document landscapes in a targeted manner – always with a focus on practical applicability and measurable added value. Our services: